Innovative parking system introduced in Bournemouth

Contactless cards are being used by tapping in and out to provide payment at a large car park in the seaside town of Bournemouth.

Car parking at Richmond GardensBournemouth council has introduced a new method of car park payment at one of the busiest car parks in the town. The 935 space Richmond Gardens car

park uses contactless payment card technology to enable access to the facility and to calculate and take payment on exit.

The IP-based “ParkAdvance” system was supplied by parking equipment specialist WPS and replaces the old pay and display system in use at Richmond Gardens to make parking easier and smoother for customers.

The ParkAdvance payment systems operates similar to the way contactless payment cards are used on the London Underground system. The user waves a

payment card at the point of entry which creates a virtual token within the system with nothing issued to the driver. On exit, the driver presents the payment card at the barrier and the token is retrieved from within the system to calculate the amount due before debiting the amount from the card.

Such a system of tokenisation is of significant benefit in car parks like Richmond Park which have multiple entrance lanes and exits. The token combines the entrance with the exit into one transaction which is closed out on exit. Some banks may require random card insertions for transaction verification but this is seen as a minor inconvenience when compared to the overall efficiency and customer satisfaction benefits from using contactless technology.

According to Elaine Smith of Bournemouth Council, the town provides affordable parking in all its car parks when compared with neighbouring resort towns. “The new system installed by WPS will enhance the customer experience by providing easier and more convenient ways for them to pay. In the long term it will also help reduce the Council’s maintenance and running costs as fewer tickets will be used,” she said.

WPS also installed Automatic Number Plate Recognition (ANPR) for increased security and also to intelligently monitor the flow of traffic through the car park.

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Traffic Management

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